Why does PG5 1.4 show the error message "downloader not found" on HW settings download?

FAQ #101721

 

Reason
On such PCs it isn't possible to download the hardware configuration directly from the device configurator since each time the error message "downloader not found (-1)" is displayed.

Solution
To load the HW configuration on concerned PCs please execute the following steps:

• Define your configuration as needed in the Device Configurator
• Save the configuration and close the Device Configurator
• In the PG5 1.4 Project Manager select the menu "Online" --> "Hardware Settings" --> "Download" and click to the download button on the opening window.