Why is it not possible to register the key file under Windows 7?

FAQ #101376

For some reason the installation of the PG5 key file fails. The error message Failed to copy key file appears

 

Problem
When installing the key file the error message: "Failed to copy key file: C:\ProgramData\Saia-Burgess\PG5_20\USER.KEY

Reason
This can happen if the directory C:\ProgramData\Saia-Burgess\PG5_20 is write protected.

Solution
Remove the write protection. Important: You have to deactivate the write protection for the subfolder manually. If you choose the option "This folder, subfolders and files" the write protection is not removed for subfolders.

 

Categories

PG5 2.0 / Installation

Last update: 26.05.2015 20:18

First release: 19.02.2010 10:36

Views: 2351

The requested software / document is no longer marketed by Saia-Burgess Controls AG and without technical support. It is an older software version which can be operated only on certain now no longer commercially available products.

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