Why after the crash of the PC the platform daemon for the Saia PCD Supervisor doesn’t restart automatically?

FAQ #102012

If the PC where Saia PCD Supervisor is running, was powered off without shutting down the Saia PCD Supervisor then it’s possible that after power on of the PC, the platform daemon used from Saia PCD Supervisor will not start automatically during system restart.
It’s necessary to start the platform daemon for the Saia PCD Supervisor manually.
The attempt to start the daemon via a batch script didn't work either.

A modification on the registry could solve the problem.

Solution:
The problem is not in relation with the platform daemon used from the Saia PCD Supervisor but it’s a problem in relation of the Windows internal timings between window services.

To solve the problem, the following modifications on the registry entry of the concerned PC should be done.

Make the following steps:
1.
In Windows, go to Start > Run > and type regedit
2.
Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
3.
With the control folder selected, right click in the pane on the right and select new DWORD Value
4.
Name the new DWORD: ServicesPipeTimeout
5.
Right-click ServicesPipeTimeout, and then click Modify
6.
Click Decimal, type '180000', and then click OK
7.
Restart the computer
If this in insufficient, try setting to 300000

Categories

Software (except PG5) / Saia PCD Supervisor

Last update: 06.12.2017 18:15

First release: 06.12.2017 17:00

Views: 3

The requested software / document is no longer marketed by Saia-Burgess Controls AG and without technical support. It is an older software version which can be operated only on certain now no longer commercially available products.

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